I'm getting "You already own this item" error

In this article, you can find out what you should do if you get the "You already own this item" error while making a purchase.

• Clear cache & data from Google Play Store.

1. Go to Settings.
2. Open Apps.
3. Select Play Store.
4. Tap Storage. 
5. Select Clear cache.

• Reinstall the game.

Make sure that your game account is connected to your Google Play account, then follow these steps:

1. Uninstall the game.
2. Reboot your device.
3. Reinstall Hero Wars: Alliance.

Note
If the steps above do not help, contact our Support team and attach the screenshot of the payment receipt from Google to your inquiry. You can find receipts in your email. They come from [e-mail]. If you do not find the receipt in your inbox, you can open all your purchases here.