I didn't get what I bought at Wendy's Shop

Try reloading the game. If the reward is still missing, use the instructions below to check whether your payment is in the purchase history. 

Find a receipt for this transaction. You can find receipts in your mail. They come from [e-mail].

1. If you have found the receipt, take a screenshot and send it to our Support team. Our specialists will review your ticket.
2. If you cannot find the receipt, contact the Xsolla Support team; they process all payments. To do so, follow this link or click the cat icon in the bottom-right corner of the payment window.

Note
Our Support specialists cannot verify bank or other third-party receipts since they have access only to game-related transaction history.